Activating a License Key¶
After purchasing a license, you will receive a license key by email. This key must be activated in Business Central to unlock the purchased features.
Activation Process¶
1. Open the Navertica Licensing Page¶
Search for Navertica Licensing in Business Central using the search function (Alt+Q).
2. Click the Activate License Key Action¶
In the top action bar, click the Activate License Key button.

3. Enter the License Key¶
In the Activate License Key dialog, enter the license key you received by email.
- The field is masked (the key is not displayed) for security reasons
- If the license has a Company scope (per-company), the key will be activated for the current company shown in the dialog

4. Activation Confirmation¶
After successful activation, a confirmation message will appear. The activated key will be visible in the Active Subscriptions section on the Navertica Licensing page.

Active Subscription Information¶
The Active Subscriptions section displays the following information for each activated license:
| Field | Description |
|---|---|
| License Name | Name of the license |
| License Type | Type of license |
| License Scope | License scope (Environment / Company) |
| Status | Subscription status (Active, On Trial, Paused, Past Due, Cancelled...) |
| Qty | Purchased quantity |
| Customer Name | Customer name |
| Renews At | Next subscription renewal date |
| Ends At | Subscription end date (for cancelled subscriptions) |
| Company | Company the key is activated for (for company-scoped licenses) |
| Environment Name | Environment name |
| Activated | Whether a license key is activated |
| License Key | Masked version of the license key |
| Sandbox | Whether the license is in sandbox mode (copied environment) |
Important Information¶
- One key per environment/company – a license key is bound to a specific Business Central environment (and optionally company)
- Company-scoped licenses – if the license scope is "Company", it is activated for the current company you are in at the time of activation
- Sandbox environments – when an environment is copied to a sandbox, licenses are automatically switched to sandbox mode
- Automatic configuration – license configuration is automatically refreshed every 24 hours
Troubleshooting¶
| Problem | Solution |
|---|---|
| Key not accepted | Verify that you entered the key correctly (no leading or trailing spaces) |
| "Tenant conflict" error | The key was already used on a different tenant. Contact support |
| Features still unavailable | Try the Refresh License Configuration action for manual configuration refresh |
Next Steps¶
- For Per User licenses, proceed to Managing User Assignments
- For subscription management, see Managing Subscriptions